Terms of Service

Last updated 2026-10-21

These terms govern your use of the Genesis Financial website, client portal, and the services we provide through them. By using any of them you agree to these terms. If you are using them on behalf of a business, you confirm you are authorized to accept these terms for that business.

Who we are

The website, platform, and services are provided by Genesis Financial LLC, a Texas limited liability company (“Genesis Financial,” “we,” “us”). We provide commercial financing brokerage and consulting, fractional CFO and financial reporting, government contracting support, and related software. You can reach us at info@thegenesisfinancial.com or (469) 701-4892.

Business use only

Our services are for business and commercial purposes only. We do not arrange loans or credit for personal, family, or household purposes, and we do not provide credit repair or personal debt settlement. By applying or engaging us, you confirm that any financing you seek is for a business purpose.

What we do on financing — and what we don’t

Where you ask us to, we review your business, prepare and present your application to lenders and funding partners, and help you compare the options they offer. We are not a lender. We do not make loans, we do not decide applications, and we cannot guarantee approval, an amount, a rate, a term, or a timeline. Lenders set their own criteria, pricing, and terms, and may check your credit or verify your information as part of their own process.

You agree that everything you give us or a lender — financials, statements, tax returns, ownership, debts, and other details — is true, complete, and yours to share. You are responsible for reviewing and deciding whether to accept any offer, and for reading the lender’s documents before you sign them.

Fees

Any fee you pay us — a brokerage, consulting, placement, or retainer fee — is set out in a separate written agreement that you sign before we start the work, including the amount, when it is earned, and when it is due. We do not charge any fee that is not in a signed agreement. Lenders and funding partners may also pay us compensation when a transaction closes; where a program requires that compensation to be disclosed to you (for example, SBA Form 159 on SBA loans), we disclose it. If anything in these terms conflicts with a signed fee agreement or engagement letter, the signed agreement controls.

Calls, texts, and email

If you give us your phone number and agree to be contacted, Genesis Financial may call and text you about your inquiry, application, account, and our services, including by automated technology. Consent is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help; you can also tell us to stop by phone or at info@thegenesisfinancial.com. We honor opt-out requests promptly. Carriers are not liable for delayed or undelivered messages. Marketing emails include an unsubscribe link.

The software is licensed, not sold

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the platform for your own business purposes for as long as your engagement with us is active. Nothing in these terms transfers ownership of the platform, its software, or its design to you. We keep all rights we do not expressly grant.

You agree not to:

• copy, resell, sublicense, or redistribute the platform;
• reverse engineer or attempt to extract its source code;
• use it to access data belonging to anyone other than yourself or your business;
• probe, scan, or attempt to breach its security, other than through a good-faith vulnerability report to us.

You own your data

Your financial records, documents, and business information remain yours. You grant us permission to process them only in order to provide the service to you, as described in our Privacy Policy. We do not claim ownership of your data, and we do not sell it.

You can request a copy of your data, or ask us to delete it, at any time. If your engagement ends, you can ask us to return or delete your data subject to records we are legally required to keep.

What the platform’s output is — and is not

The reports, metrics, forecasts, recommendations, and AI-generated analysis in the platform are informational. They are produced from data supplied by you and by connected third-party systems, and they may be incomplete, delayed, or wrong.

Nothing in the platform or our services is accounting, tax, legal, or investment advice. We are not your accountant, attorney, or investment adviser, and using our services does not create any of those relationships. Before you act on anything you see here — filing a return, signing a financing agreement, making a hiring or capital decision — confirm it with a qualified professional. You are responsible for the decisions you make.

Connected accounts

When you connect a bank account or accounting system, you confirm that you are authorized to do so and to share that data with us. Our access is read-only: we retrieve balances, transactions, and accounting records. We cannot move money, make payments, or transact on your accounts. You can disconnect at any time from your portal.

Data reaching the platform from a third-party system is only as accurate and as current as that system makes it. We are not responsible for errors, outages, or delays originating with a connected provider.

Your account

Keep your login credentials confidential and enable the multi-factor authentication the platform requires. You are responsible for activity under your account. Tell us promptly at info@thegenesisfinancial.com if you believe it has been used without your authorization.

Availability

We work to keep the platform available and current, but we do not guarantee uninterrupted or error-free operation. We may change, suspend, or discontinue features, and we may perform maintenance that makes the platform temporarily unavailable.

Disclaimer of warranties

Except where the law does not allow it, the website, platform, and services are provided “as is” and “as available”, without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that any financing will be approved or funded, or that any result will be achieved.

Limitation of liability

To the fullest extent the law allows: (a) Genesis Financial is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost financing opportunities, or lost data, even if we were told they were possible; and (b) our total liability for all claims arising out of or relating to these terms, the platform, or our services is limited to the fees you paid us in the twelve (12) months before the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law, including liability for our fraud, gross negligence, or willful misconduct.

Your responsibility to us

You agree to cover Genesis Financial’s reasonable losses and costs, including reasonable attorneys’ fees, arising from information you provide that is false or that you were not authorized to share, or from your misuse of the platform or breach of these terms.

Ending the relationship

You may stop using the platform at any time. We may suspend or end your access if you breach these terms, if we are required to by law, or if your engagement ends. Fees already earned under a signed agreement remain due. The sections on fees, your data, disclaimers, limitation of liability, your responsibility to us, and disputes continue to apply after the relationship ends.

Disputes and governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. If a dispute comes up, contact us first at info@thegenesisfinancial.com and we will both try in good faith to resolve it within 30 days. If we cannot, any claim must be brought in the state or federal courts located in the State of Texas, and you and we consent to their jurisdiction. Either of us may bring a qualifying claim in small claims court.

To the extent the law allows, you and Genesis Financial each waive the right to a jury trial, and agree that claims will be brought only individually and not as a plaintiff or class member in any class, collective, or representative action.

General

These terms, together with our Privacy Policy and any signed fee agreement or engagement letter, are the entire agreement between you and us about their subject. If any part is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver of it. You may not transfer these terms without our written consent; we may transfer them as part of a merger, acquisition, or sale of our business.

Changes to these terms

We may update these terms. When we do, we will revise the “last updated” date at the top of this page, and material changes will be communicated to active clients. Continuing to use the platform after a change means you accept the updated terms. This version is dated 2026-10-21.

Questions about this page, your data, or a request to access or delete it: info@thegenesisfinancial.com
Privacy Policy·Terms of Service